Our Core Values

Awards

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Our Core Values

  • Integrity
  • Passion and Creativity
  • Professionalism
  • Teamwork
  • Customer Focus
  • Community Involvement
  • Ownership & Responsibility
  • Protect the environment
  • Respect
  • Profitability

Awards

TRIPADVISOR TRAVELLERS' CHOICE 2021

Manukan Island

TRIPADVISOR TRAVELLERS' CHOICE 2021

Kinabalu Park

World Luxury Hotel Awards 2021

Luxury Mountain Lodge - Global

Travel & Hospitality Award 2021

The Award for Excellence in Service

Malaysia Prestige Awards 2020/2021

Nature Resort of the Year - Malaysia

WorlD Luxury hotel award 2020

Best General Manager - Asia

International Hotel Award 2020

Asia Pacific Hotel Awards in association with VitrA High Commended Small Hotel Malaysia

INTERNATIONAL HOTEL AWARD 2020

Asia Pacific Hotel Awards in association with VitrA High Commended Hotel Website Malaysia

TRIPADVISOR TRAVELLERS' CHOIcE 2020

Manukan Island

TRIPADVISOR TRAVELLERS' CHOICE 2020

Manukan Island

World Luxury Hotel Award 2019

Luxury Mountain Lodge

World Luxury Hotel Award 2018

Luxury Mountain Lodge

Hapa Award 2018 – 2020

HAPA Boutique/ Concept Hotel/Resort

Hapa Award 2018 – 2020

HAPA Service Excellence Hotel Resort

Asian Lifestyle Tourism Award 2017

Best Eco-Tourism Destination in South East Asia

Asian Lifestyle Tourism Award 2017

Outstanding General Manager in Malaysia (Top 10) - Ravindran Kathiravelu

Agoda Gold Circle Award 2016

31st Aseanta Award For Excellence 2016

Best Asean Travel Article

Hapa Award 2013 – 2015

Hapa Best Lifestyle Living Experience

The World Best Brands Award 2013 – 2014

The Country Branding Award

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