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Our Core Values

Awards

Sabah parks award 2023

Best Socio-Ecological Responsibility Award 2023

INTERNATIONAL HOTEL AWARDS 2023

Highly Commended Small Hotel - Malaysia

WORLD LUXURY AWARDS 2023

Best Luxury Collection Group in South East Asia
Best Luxury Beach Resort in Malaysia

Tripadvisor - Travellers Choice Award 2023

Sutera Sanctuary Lodges @ Kinabalu Park

The BrandLaureate SMEs BestBrands Awards 2023

Holiday Travel Destination

The Bizz Awards 2023

Business Excellence Awards

Sabah Parks Award 2023

Best Innovative Nature Tourism

Luxury Lifestyle Awards 2023

Best Luxury Mountain Lodge

Kayak - Best hotel

Manukan Island

Kayak - Best hotel

Kinabalu Park

Haute Grandeur Global Awards 2023

Best Lodge in Malaysia

HAPA Awards 2023
Best Service Excellence - Kinabalu Park & Laban Rata
Best Tourism Destination - Kinabalu Park & Laban Rata
Best Hotels & Resorts - Kinabalu Park
Resilience Award - Kinabalu Park & Laban Rata

Agoda Customer Review Awards 2023

Sutera Sanctuary Lodges at Kinabalu Park

Agoda Customer Review Awards 2023

Sutera Sanctuary Lodges at Manukan Island

World Luxury Hotel Awards 2022

Luxury Mountain Lodge - Global

TRIPADVISOR TRAVELLERS' CHOICE 2022

Manukan Island

The Bizz awards 2022

Business Excellence Certificate awarded to
Sutera Sancturary Lodges

The bizz awards 2022

Business Excellence Certificate awarded to
General Manager

TRIPADVISOR TRAVELLERS' CHOICE 2021

Manukan Island

TRIPADVISOR TRAVELLERS' CHOICE 2021

Kinabalu Park

World Luxury Hotel Awards 2021

Luxury Mountain Lodge - Global

Travel & Hospitality Award 2021

The Award for Excellence in Service

Malaysia Prestige Awards 2020/2021

Nature Resort of the Year - Malaysia

WorlD Luxury hotel award 2020

Best General Manager - Asia

International Hotel Award 2020

Asia Pacific Hotel Awards in association with VitrA High Commended Small Hotel Malaysia

INTERNATIONAL HOTEL AWARD 2020

Asia Pacific Hotel Awards in association with VitrA High Commended Hotel Website Malaysia

TRIPADVISOR TRAVELLERS' CHOIcE 2020

Manukan Island

TRIPADVISOR TRAVELLERS' CHOICE 2020

Manukan Island

World Luxury Hotel Award 2019

Luxury Mountain Lodge

World Luxury Hotel Award 2018

Luxury Mountain Lodge

Hapa Award 2018 – 2020

HAPA Boutique/ Concept Hotel/Resort

Hapa Award 2018 – 2020

HAPA Service Excellence Hotel Resort

Asian Lifestyle Tourism Award 2017

Best Eco-Tourism Destination in South East Asia

Asian Lifestyle Tourism Award 2017

Outstanding General Manager in Malaysia (Top 10) - Ravindran Kathiravelu

Agoda Gold Circle Award 2016

31st Aseanta Award For Excellence 2016

Best Asean Travel Article

Hapa Award 2013 – 2015

Hapa Best Lifestyle Living Experience

The World Best Brands Award 2013 – 2014

The Country Branding Award